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For custom orders, wholesale pricing, or any other questions:
- Email: support@pinkmalibu.com
- Or use our contact form on the website and we’ll get back to you within 24 hours.
Frequently Asked Questions (FAQ)
🛍️ Orders & Shipping
Q: How can I track my order?
- Once your order is dispatched, you’ll receive an email with your UPS or Evri tracking number, so you can follow your parcel every step of the way.
Q: How long will my order take to arrive?
- UK orders typically arrive within 2-4 working days.
- Europe deliveries take 5-8 working days, while USA & Canada orders generally arrive within 7-10 working days.
Q: Do you ship internationally?
- Yes! We ship across the UK, Europe, USA, and Canada.
- Shipping is free on orders over £100 in Europe and over £200 in USA & Canada.
Q: Will I have to pay customs duties or import taxes?
- Import duties and taxes may apply outside the UK and are the responsibility of the customer.
👕 Custom Articles & Bulk Orders
Q: Do you make custom articles?
- Yes! As manufacturers, we can create custom designs, prints, or labels tailored to your needs. Whether it’s for events, teams, or your own store — we’re here to help.
Q: Can I place a wholesale order?
- Absolutely. With decades of experience in wholesale and manufacturing, we welcome wholesale inquiries and offer competitive pricing. Get in touch with us to discuss your requirements.